The Wetsuit Factory Privacy Policy

At The Wetsuit Factory, we are committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit the website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to 

Who are we?

Lee Cooper is the Managing Director of The Wetsuit Factory, a provider of white labelled trade wetsuits and owner of the TWF and SOLA wetsuit brands.

Our registered address is

Moorswater Industrial Estate,



Cornwall PL14 4LN


Tel: 01579 34010

How do we collect information from you?

We obtain information about you when you use our website, for example, when you contact us for information or sign up for an account with The Wetsuit Factory.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when.

How is your information used?

With your permission, we may use your information to:

  • Process enquiries made on our website
  • Send you emails with TWF news, offers and updates
  • Seek your views or comments on our services
  • Let us know how you are using our website, for example which pages get the most visits and are most interesting to people (we can’t see who is looking at which pages, just overall statistics)

We review retention periods for personal information on a regular basis and only keep website visit information for 26 months

Who has access to your information?

We will not sell or rent your information to third parties

We will not share your information with third parties for marketing purposes

Your choices

You have a choice about whether or not you wish to receive information from us. We will not contact you for marketing purposes by email unless you have given your prior consent. If you no longer wish to hear from The Wetsuit Factory, you can unsubscribe using the link on any of our emails, or by letting us know at 

How can you access and update your information?

The accuracy of your information is important to us. If you change email address and would like to stay in touch or unsubscribe, just let us know 

You have the right to ask for a copy of the information The Wetsuit Factory holds about you. Just ask and we can provide you with details of the information we hold about you.

Security precautions are in place to protect the loss, misuse or alteration of your information.

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information you pass to us through the website (such as credit or debit card details) is encrypted and protected with encryption on SSL. When you are on a secure page, a lock icon will appear on your browser to indicate that.

Non-sensitive details (your email address etc.) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Use of ‘cookies’

Like many other websites, The Wetsuit Factory Trade Wetsuits website uses cookies. ‘Cookies’ are small pieces of information sent to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.

It is possible to switch off cookies by setting your browser preferences.

Links to other Websites

Our Website contains links to Websites run by other organisations. This privacy policy applies only to our Website‚ so we encourage you to read the privacy statements on the other Websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Website.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated 20 August 2018